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Free Shipping On All UK Orders Over £60. WE ALSO SHIP WORLDWIDE!

Order Information | Grilla Fitness


Shipping & Delivery

Deliveries will be made within 4 working days after you place your order (excluding weekends)

Deliveries to Ireland may incur a 2 day delay.

UK Standard Delivery is free on orders of £60.00 and £4.99 for orders under £60.00. Your order will be sent out via the most suitable carrier, depending on size and weight. )

If you are not around to take delivery of your parcel, the carrier will leave with a neighbour or a calling card telling you how you can pick it up.)

If you authorize the courier to leave the parcel in a safe place, this is at your own risk.)

Please be aware that bank holidays and busy periods can affect the speed of deliveries.


International Shipping

Grilla Fitness do not currently ship orders abroad, although this maybe subject to change in the future.


Orders & Returns

I have received a damaged item, what should I do?



We want all our of customers to receive top quality goods so if you think there is a fault with an item you have received, please let us know as soon as you can by contacting Customer Services.

In some circumstances we may require an image of the damaged item in order for us to send a replacement or refund.

Please do not dispose of the item before you are advised to do so by Customer Services.

Please be advised we need to be notified of any discrepancies within 7 days.


I have received an incorrect item, what shall I do?



If you have received an incorrect item in your order, please let Customer Services know as soon as you can.

Please provide Customer Services with the full description and the barcode off the incorrect item you have received.

Please be advised we need to be notified of any discrepancies within 7 days.


I have an item missing from my delivery, what shall I do?



If you have received a short delivery, please contact customer services as soon as you can.

Please be advised we need to be notified of any discrepancies within 7 days.